Password Reset

Password reset refers to the process in an application system where a user, having forgotten their password or needing to change it, redefines their password through a specific procedure. This function is typically initiated by the user themselves or a system administrator.

Reset Scenarios

Scenario	Applicable Identity	Prerequisites
Forgot Password	Regular User	Verified Email/Phone
Proactively Change Password	All Logged-in Users	Knows Current Password
Admin Resets Others' Passwords	User Administrator	Target Account Not Disabled

Operation Guide

Scenario 1: Forgot Password (Self-Service Reset)

1. Click "Forgot Password?" on the login page.
2. Enter the email or phone number associated with the account.
3. Complete security verification (SMS/email verification code).
4. Set a new password (must comply with Password Policy).
5. Log in again using the new password.

Scenario 2: Proactively Change Password (Logged-in State)

1. Click the user avatar in the top-right corner → "Personal Center".
2. Navigate to "Security Settings" → "Login Password".
3. Click "Change Password".
4. Enter the following in sequence:
   • Current password
   • New password
   • Confirm new password
5. Click "Confirm" for immediate effect.

⚠️ Note: All devices will require re-login after the change.

Scenario 3: Administrator Resets Another User's Password

1. Go to Global Management → Organization & Personnel → Users.
2. Locate the target user in the user list.
3. Click the "···" on the right → "Reset Password".
4. The system will send a password reset notification.

Password Rules

• Strength Requirements:
  • 8-32 characters
  • Include uppercase and lowercase letters, numbers, and special symbols
• History Restrictions:
  • Cannot be the same as the previous 5 passwords
• Effective Time:
  • Admin reset: Immediate effect
  • User change: Takes effect upon next login